Your buying power is live.

Five steps, about five minutes. Most members are ordering within 24 hours of signing up. Work through the steps below and check them off as you go.

Start step 1 Open Purchasing Platform

Make it yours We use it to personalize this page, including your pickup script in step 4. It stays on your device.

STEP 01 / 05

Activate your invite

Check your inbox for an invite from Purchasing Platform and create your login. The invite is the key: the public site shows the catalog, but only invited members see Service Crucible pricing.

Your logins are created within 24 hours of signup. Adding buyers later? Send Norris a name, email, title, and phone number for each.

Purchasing Platform home page with Service Crucible preferred rates banner — your home screen after login

STEP 02 / 05

Search and shortlist

Type a model number, hit enter, and it is right there. Or drill down by category, manufacturer, SEER, and tonnage.

Tap the heart on anything you buy often. Favorites build your company catalog, so your techs order the exact equipment you want them buying instead of browsing 600+ items.

Search results for Goodman with filters for SEER, tonnage, and manufacturer — 686 results for "Goodman", filtered your way

STEP 03 / 05

Pick up anywhere in the network

Add to cart, select your location, and enter your zip. Every distributor holding your order pops up, with live stock status before you commit.

JS = Johnstone Supply Ferguson locations Goodman / Daikin corporate

One counter out of stock? Pick up from the next one. No separate accounts, no single supply house holding your install hostage in season.

Pickup locations near a zip code showing Johnstone, Air Cold Supply, and other distributors with stock status — pickup inventory near zip 85255

STEP 04 / 05

At the counter

Your order is ready in 30 to 60 minutes. This is the whole script:

PURCHASING PLATFORMPICKUP TICKET

PICKUP FOR

Your Company

1 Bring your printout to the counter.

2 Say: "Pickup for Your Company."

3 If they look confused, say MOTILI (M-O-T-I-L-I), the Daikin network behind your pickup. Works every time.

Keep your Order ID and PO number.

STEP 05 / 05

Pay and track

Pay by card or ACH at checkout. Your receipt lands by email with the full cost breakdown, so your books stay clean from order one.

Everything lives under Orders. Keep both the Order ID and the PO number. Pickups and support tickets can reference either.

Orders dashboard with statuses, totals, and downloadable receipts — your orders dashboard

Email receipt with subtotal, tax, and total — the email receipt

Beyond HVAC: the Vendors tab

Punch-out savings of 15-20% on materials, tools, and water heaters through Lowe's Pro, plus R.E. Michel for parts and ductwork, Amazon Business, and Sherwin-Williams. Same login, same cart.

Vendor logos: Lowe's Pro, Amazon Business, Goodman, Sherwin-Williams

Platform support

Open a support ticket from any order. Tickets are answered in about an hour.

memberservices@purchasingplatform.com

Straight to Norris

Norris sees every member order and jumps the line for you. Send the Order ID and what happened.

norris@servicecrucible.com

Five checks and you're live.

Work through the steps above. When all five are done, you are fully operational on the platform.

Want your techs and office staff ordering too? Send a name, email, title, and phone for each. Logins go out within 24 hours.

Add my team