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plumbing business management

3 min read

From Stalled to Scaling: A GBP and LSA Turnaround

Picture of Norris Ayvazian Norris Ayvazian: May 13, 2025 8:09:45 AM

Too many home service companies pour time and money into digital strategies without clear outcomes. That’s exactly what happened to a seasoned...

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A CSR sitting at his desk in the Call Center.

2 min read

Call Center Excellence: Rekindling the Heart of Home Service Success

Picture of Norris Ayvazian Norris Ayvazian: Jan 29, 2025 5:52:16 PM

When was the last time your heart raced at the sound of a phone ringing?

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